Privacy Policy
Last Updated: October 2026

From Stray To Stay Rescue (“From Stray To Stay,” “FSTS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit an adoption or foster application, make a donation, purchase tickets or register for an event, volunteer, communicate with us, or otherwise interact with From Stray To Stay Rescue.

By using our website or voluntarily submitting information to us or through one of our third-party service providers, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Mailing or home address
Information submitted through adoption, foster, volunteer, or other applications
Information about your household, family members, pets, veterinarian, references, and living situation when relevant to an adoption or foster application
Donation and transaction information
Event registration and ticket information
Communications you send to us through our website, email, text message, social media, or other methods
Any other information you voluntarily provide to us

Our website and third-party service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, referring website or page, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to:

Review and process adoption and foster applications
Communicate with applicants, adopters, fosters, volunteers, donors, event attendees, and supporters
Verify information provided in adoption or foster applications
Contact veterinary providers, landlords, property managers, personal references, or other references when appropriate
Coordinate animal transportation and adoption-related services
Process adoption fees, deposits, donations, event tickets, registrations, and other transactions
Provide receipts and transaction confirmations
Maintain adoption, animal, donor, and organizational records
Respond to questions, inquiries, and requests
Communicate important information regarding an animal, adoption, foster placement, transport, event, fundraiser, or our organization
Improve our website, programs, events, and services
Prevent fraud, misuse, or unauthorized activity
Fulfill our nonprofit and animal-welfare activities
Comply with applicable legal and regulatory requirements

Adoption and Foster Applications

When you submit an adoption or foster application, you understand that From Stray To Stay Rescue may use the information you provide to evaluate your application and determine whether a placement is appropriate.

As part of this process, we may contact individuals or organizations you identify or authorize us to contact, including veterinarians, landlords, property managers, and personal references.

Information collected during the adoption or foster process may be retained as part of our organizational and animal records.

Shelterluv

From Stray To Stay Rescue uses Shelterluv for certain rescue and adoption-related activities.

Depending on the services being used, Shelterluv may assist us with adoption applications, animal records, adoption processing, contracts, payments, donations, or other rescue-management functions.

When you provide information through Shelterluv, that information may be collected, stored, and processed by Shelterluv in accordance with its own terms, privacy policies, and security practices.

Information submitted through Shelterluv may also be accessible to From Stray To Stay Rescue as necessary to process an application, adoption, donation, payment, or other rescue-related activity.

Zeffy

From Stray To Stay Rescue uses Zeffy for certain fundraising activities, donations, event registrations, and event ticket sales.

When you make a donation, purchase a ticket, register for an event, or otherwise interact with a From Stray To Stay Rescue campaign hosted through Zeffy, the information you provide may be collected and processed by Zeffy.

Depending on the transaction, this may include your name, email address, telephone number, billing information, donation amount, ticket or registration information, transaction details, or other information necessary to process your transaction.

Zeffy’s collection and processing of information is also subject to its own privacy policies, terms, and security practices.

Donations and Payments

We may use third-party payment processors and fundraising platforms to process:

Adoption fees
Adoption deposits
Donations
Event tickets
Event registrations
Fundraising transactions
Other payments made in support of our organization

Payment information, such as complete credit or debit card details, is generally collected and processed directly by the applicable third-party payment provider.

From Stray To Stay Rescue does not intentionally collect or store complete credit or debit card numbers on its own systems.

Third-party payment providers maintain their own privacy policies, terms, and security practices.

How We Share Information

From Stray To Stay Rescue does not sell or rent your personal information.

We may share personal information when reasonably necessary to operate our organization, fulfill our animal-welfare mission, or provide services requested by you.

This may include sharing appropriate information with:

Veterinary providers
Animal transportation providers
Adoption and animal-management platforms, including Shelterluv
Fundraising and event platforms, including Zeffy
Payment processors
Website hosting and technology providers
Email and communication service providers
Volunteers, fosters, board members, or authorized representatives who require the information to perform rescue-related responsibilities
Government agencies, law enforcement, regulators, or other parties when disclosure is required by applicable law or reasonably necessary to protect legal rights or safety

We seek to limit the information shared to what is reasonably necessary for the applicable purpose.

Third-Party Websites and Services

Our website may contain links to, integrations with, or embedded features from third-party websites and services.

These may include adoption platforms, donation and fundraising platforms, event-registration services, payment processors, social media websites, transportation providers, or other services used by our organization.

When you leave our website or submit information directly through a third-party service, that third party’s privacy policy and terms may apply.

From Stray To Stay Rescue does not control the privacy or security practices of independent third-party websites or services. We encourage you to review their privacy policies before submitting personal or payment information.

Cookies and Website Analytics

Our website may use cookies or similar technologies to operate the website, remember preferences, understand website traffic, improve functionality, and better understand how visitors interact with our website.

Our website provider or third-party technology services may also collect technical information such as your browser type, device type, IP address, pages visited, and general website activity.

You may be able to limit or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

Email, Text Messages, and Other Communications

If you provide us with your contact information, we may contact you regarding an adoption or foster application, animal, donation, event, volunteer opportunity, fundraiser, transportation arrangement, or other interaction you have with our organization.

We may also send organizational updates, fundraising communications, or information about From Stray To Stay Rescue where permitted by applicable law.

You may request to stop receiving promotional communications from us at any time.

Certain transactional, adoption-related, animal-welfare, or administrative communications may still be sent when reasonably necessary.

Children’s Privacy

Our website and services are not intended to knowingly collect personal information directly from children under the age of 13 without the involvement or consent of a parent or legal guardian.

If we become aware that personal information from a child under 13 has been collected improperly, we will take reasonable steps to address or delete that information as appropriate.

Data Security

We take reasonable administrative and organizational measures to protect personal information under our control.

We also rely on third-party service providers to maintain appropriate safeguards for information they process on our behalf or through their platforms.

However, no website, electronic transmission, payment system, or electronic storage method can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted or stored electronically.

Data Retention

We may retain personal information for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy
Maintain adoption and animal records
Maintain financial, donation, and nonprofit organizational records
Meet legal, tax, accounting, or regulatory obligations
Resolve disputes
Prevent fraud or misuse
Protect the legitimate interests of From Stray To Stay Rescue and the animals in our care

Certain adoption, animal, financial, or organizational records may be retained for extended periods when reasonably necessary or required by law.

Your Privacy Choices

You may contact From Stray To Stay Rescue if you would like to:

Correct inaccurate personal information you have provided to us
Update your contact information
Ask questions about how your information is being used
Request that we stop sending certain promotional communications
Raise a concern regarding the handling of your personal information

We will consider privacy requests in accordance with applicable law.

Please note that we may need to retain certain information for legal, financial, tax, adoption-record, animal-welfare, fraud-prevention, or other legitimate organizational purposes.

Changes to This Privacy Policy

From Stray To Stay Rescue may update this Privacy Policy periodically to reflect changes in our organization, website, services, technology, third-party providers, or applicable legal requirements.

When changes are made, we may update the “Last Updated” date at the top of this Privacy Policy.

We encourage visitors to review this page periodically for updates.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how From Stray To Stay Rescue handles personal information, please contact us using the contact information provided on our website.

From Stray To Stay Rescue
501(c)(3) Nonprofit Animal Rescue Organization

Privacy Policy Last Updated: October 2026